ABSTRACT
Introduction: COVID 19 Pandemic has impacted all businesses across world. Customer facing businesses were impacted the most amongst them. Reliance has more than 8000 Retail stores spread across India with more than 2 lac employees. Involving business in Grocery stores, Apparel stores, Electronic stores, Home delivery by Jio-Mart stores, etc. Interventions: To ensure safety of employee of Retail stores Reliance has implemented standard prevention methods of Sanitization, Mask & Social distancing (SMS) and few other steps of wearing face shield, thermal screening, symptom checker tool were introduced to strengthen screening of suspect cases. Stringent testing protocols and Strict adherence to contact tracing was implemented. For positive patients Home isolation assistance, Hotel isolation facilities and Covid care centers managed by Reliance. Home care cell to monitor home isolation patients using Telemedicine. Assessment of patients by Inhouse Reliance medical team and timely hospitalization assistance. Thrust on vaccination drive were few more interventions. Methodology: Using qualitative techniques, consisting of observations using Pre-tested piloted checklist, Key informant interviews and reviews of Records as well as protocols. Findings: All the strategies were found to be implemented in standardized manner helping the business activities to sustain and serve the customers with uninterrupted supplies of the essentials. Conclusion: Standardized processes using innovative approaches help in efficient and effective implementation of Covid 19 management strategies towards reducing the mortality and morbidity.
ABSTRACT
Introduction: COVID 19 Pandemic has engulfed the whole world for more than last one and half year. Apart from COVID Screening, testing, Isolation and Management of COVID Cases, it is imperative to have strong preventive measures to control the spread of COVID infection and curb the COVID pandemic. As part of our daily practices, we at Reliance have implemented the standard prevention method of SMS (Sanitization, Mask and Social Distancing) and to further augment the preventive measures Vaccination drive was commenced for Reliance Workforce and Family members. Covid19 vaccination has been found to decrease the hospitalization, severity of the disease among vaccinees. Methodology: Using Intervention study design two groups were identified, one was Vaccinated COVID19 infected patients and other was non-vaccinated covid19 infected patients as control. A comparison was done to assess and analyze the severity of the disease, Hospitalization rate and duration required for recovery. Result: There was 9% increase in Home Isolation (84% in Vaccinated Group as compared to 75 % in Non-Vaccinated Group) and the hospitalization rate was decreased by 6% (8% in Vaccinated Group as compared to 14% in Non-Vaccinated Group). The duration of recovery was reduced (61% recovered in first 2 weeks among vaccinated group as compared to 31% in non-vaccinated group). The moderate to severe cases were seen to decrease by 0.5% in vaccinated group. Conclusion: Vaccines are effective tools to reduce the COVID 19 disease burden, it helps to develop herd immunity and decrease the morbidity post-infection.However, we must continue practicing the SMS strategy.